Tourism : the business of hospitality and travel.
Cook, Roy A.,
Tourism : the business of hospitality and travel. - 6th edition. 6th edition. Roy A. Cook, Cathy H.C. Hsu, Lorraine L. Taylor. - 448 pages : illustrations (black and white, and colour), maps (colour)
Previous edition: 2014.
Includes bibliographical references and index.
For introductory hospitality or tourism coursesA comprehensive, international view of the business of tourismThe engaging writing style and hundreds of updated industry examples makeTourism: The Business of Hospitality and Travel, 6/e, the perfect textbook for students taking their first hospitality or tourism class. It views the industry from a holistic, global business perspective-examining the management, marketing and finance issues most important to industry members. Chapters reveal an integrated model of tourism and address consumer behavior, service quality, and personal selling. The thoroughness of content and references also make it suitable for upper-level hospitality and tourism courses. Readings and integrative cases close each part, and end-of-chapter exercises allow students to apply their knowledge and refine their problem-solving and critical-thinking skills. This edition includes new and updated material on social media, event management, timeshares, sustainable and marijuana tourism, and the future of tourism.
Electronic reproduction.
Askews and Holts.
Mode of access: World Wide Web.
9781292221687 (ebook)
Tourism.
Geography.
Geography
Educational: Citizenship & social education
G155.A1 / .C674 2018
Tourism : the business of hospitality and travel. - 6th edition. 6th edition. Roy A. Cook, Cathy H.C. Hsu, Lorraine L. Taylor. - 448 pages : illustrations (black and white, and colour), maps (colour)
Previous edition: 2014.
Includes bibliographical references and index.
For introductory hospitality or tourism coursesA comprehensive, international view of the business of tourismThe engaging writing style and hundreds of updated industry examples makeTourism: The Business of Hospitality and Travel, 6/e, the perfect textbook for students taking their first hospitality or tourism class. It views the industry from a holistic, global business perspective-examining the management, marketing and finance issues most important to industry members. Chapters reveal an integrated model of tourism and address consumer behavior, service quality, and personal selling. The thoroughness of content and references also make it suitable for upper-level hospitality and tourism courses. Readings and integrative cases close each part, and end-of-chapter exercises allow students to apply their knowledge and refine their problem-solving and critical-thinking skills. This edition includes new and updated material on social media, event management, timeshares, sustainable and marijuana tourism, and the future of tourism.
Electronic reproduction.
Askews and Holts.
Mode of access: World Wide Web.
9781292221687 (ebook)
Tourism.
Geography.
Geography
Educational: Citizenship & social education
G155.A1 / .C674 2018