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		Difficult conversations : how to discuss what matters most / Douglas Stone, Bruce Patton, Sheila Heen. by Stone, Douglas, 1958- [author.] Patton, Bruce [author.] Heen, Sheila [author.] Edition: 10th-anniversary edition. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York : Penguin Books, 2010 Availability: Items available for loan: Paul Hamlyn Library (3)Location, call number: Floor 1 158.2 STO, ... Reading Campus Library (3)Location, call number: 158.2 STO, ... Place reservation
		Getting to yes : negotiating an agreement without giving in / by Roger Fisher and William Ury ; with Bruce Patton, editor. by Fisher, Roger, 1922- Ury, William Patton, Bruce Edition: 3rd edition. by Fisher, Ury, and Patton. Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Random House Business, 2012 Online resources: Open e-book (12 copies) Open e-book (1 copy) Availability: Items available for loan: Electronic publication (2).
		Getting to yes : negotiating an agreement without giving in / by Roger Fisher and William Ury ; with Bruce Patton, editor. by Fisher, Roger, 1922- Ury, William Patton, Bruce Edition: 3rd edition. by Fisher, Ury, and Patton. Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Random House Business, 2012 Availability: Items available for loan: Paul Hamlyn Library (8)Location, call number: Floor 1 158.5 FIS, ... Not available: Paul Hamlyn Library: On loan (1). Place reservation