Service operations management : strategy, design and delivery / Christine Hope and Alan Mühlemann.
Material type: TextPublication details: London : Prentice Hall, c1997Description: viii, 352p ; 24 cmISBN: 0131499157 :Subject(s): Service industries -- Management | Production managementDDC classification: 658.5Item type | Current library | Home library | Shelving location | Class number | Status | Date due | Barcode | Item reservations | |
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Book | Paul Hamlyn Library | Paul Hamlyn Library | Floor 3 | 658.5 HOP (Browse shelf(Opens below)) | Available | 04005473 |
Total reservations: 0
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