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Light their fire : using internal marketing to ignite employee performance and wow your customers Susan M. Drake, Michelle J. Gulman, Sara M. Roberts. electronic resource

By: Gulman, Michelle J | Drake, Susan M | Roberts, Sara M | ebrary, IncMaterial type: TextTextPublication details: Chicago Dearborn Trade Publishing c2005Description: xvii, 252 pSubject(s): Communication in personnel management | Employee motivation | Organizational effectivenessDDC classification: 658.4/5 Online access: Open e-book (Ruskin students only)
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Includes index. Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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