ITIL for dummies / by Peter Farenden.
Material type:
TextPublication details: Chichester : Wiley, c2012Edition: ITIL 2011 edDescription: xvi, 370 p. : ill. ; 24 cmISBN: 9781119950134 (pbk.) :; 1119950139 (pbk.) :; 9781119951179 (ebook) :; 1119951178 (ebook) :; 9781119951193 (ebook) :; 1119951194 (ebook) :; 9781119951186 (ebook) :; 1119951186 (ebook) :Subject(s): Information technology -- Management | Support services (Management) | Computer technical support | Information technology -- Quality control | Business and ManagementDDC classification: 658.4'038'011 Summary: An easy-to-understand introduction to using best practice techniques within IT service management, 'ITIL for Dummies' provides an easy-to-understand introduction to using best practice guidance within IT service management.
| Item type | Current library | Home library | Shelving location | Class number | Status | Date due | Barcode | Item reservations | |
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Paul Hamlyn Library | Paul Hamlyn Library | Floor 3 | 658.4038011 FAR (Browse shelf(Opens below)) | Available | 06204813 | |||
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Paul Hamlyn Library | Paul Hamlyn Library | Floor 3 | 658.4038011 FAR (Browse shelf(Opens below)) | Available | 06204821 |
Total reservations: 0
Includes index.
An easy-to-understand introduction to using best practice techniques within IT service management, 'ITIL for Dummies' provides an easy-to-understand introduction to using best practice guidance within IT service management.
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