Customer mania! : it's never too late to build a customer-focused company / Ken Blanchard, Jim Ballard, Fred Finch.
Material type:
TextPublication details: London : HarperCollins, 2005Description: x, 195 p. ; 23 cmISBN: 0007201397 :Subject(s): Customer services -- ManagementDDC classification: 658.812 LOC classification: HF5415.5 | .B526 2004
| Item type | Current library | Home library | Shelving location | Class number | Status | Date due | Barcode | Item reservations | |
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Paul Hamlyn Library | Paul Hamlyn Library | Floor 3 | 658.812 BLA (Browse shelf(Opens below)) | Available | 05774489 | |||
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Paul Hamlyn Library | Paul Hamlyn Library | Floor 3 | 658.812 BLA (Browse shelf(Opens below)) | Available | 05742919 |
Total reservations: 0
Originally published: New York : Free Press, 2004.
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