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Service management : operations, strategy, information technology. by Series: McGraw-Hill/Irwin series operations and decision sciences
Edition: 8th edition. James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi.8th edition.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialised;
Publisher: New York, NY : McGraw-Hill Irwin, 2014
Availability: Items available for loan: Paul Hamlyn Library (4)Location, call number: Floor 1 338.47 FIT, ...
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Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. by
Edition: 5th edition.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston ; London : McGraw-Hill, c2006
Availability: Items available for loan: Paul Hamlyn Library (1)Location, call number: Ground Floor Library Desk 338.47 FIT.
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