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		Service quality in leisure and tourism / editor, Andrea Krauz. by Krauz, Andrea [editor.] Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialised; Publisher: Valley Cottage : Scitus Academics, [2017]Copyright date: ©2017 Availability: Items available for loan: Paul Hamlyn Library (1)Location, call number: Floor 1 338.4791 SER. Place reservation
		Managing improvement in healthcare : attaining, sustaining and spreading quality / edited by Aoife M. McDermott, Martin Kitchener, Mark Exworthy. by McDermott, Aoife [editor.] Kitchener, Martin, 1966- [editor.] Exworthy, Mark, 1966- [editor.] Series: Organizational behaviour in health care Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialised; Publisher: Basingstoke, Hampshire : Palgrave Macmillan, 2017 Availability: Items available for loan: Paul Hamlyn Library (1)Location, call number: Floor 2 610.68 MAN. Not available: Paul Hamlyn Library: Issued (1). Place reservation
		Handbook on continuous improvement transformation : the lean Six Sigma framework and systematic methodology for implementation / by Aristide Van Aartsengel, Selahattin Kurtoglu. by Van Aartsengel, Aristide [author.] Kurtoglu, Selahattin [author.] Material type: Text; Format: electronic available online ; Literary form: Not fiction ; Audience: Specialised; Publisher: Berlin : Springer, 2013 Online resources: Click here to access online Availability: Items available for loan: Electronic publication (2).
		Operations management : sustainability and supply chain management / Jay Heizer, Barry Render, Chuck Munson. by Heizer, Jay [author.] Render, Barry [author.] Munson, Chuck [author.] Edition: Thirteenth edition / Jay Heizer, Barry Render, Chuck Munson.Global edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialised; Publisher: Harlow, England : Pearson, [2020] 2020 Online resources: Open e-book Availability: Items available for loan: Electronic publication (1).
		No cover image available World report on knowledge for better health : strengthening health systems. electronic resource by World Health Organization ebrary, Inc Material type: Text Publication details: Geneva World Health Organization c2004 Online resources: Open e-book (Ruskin students only) Availability: Items available for loan: Electronic publication (1).
		Mclaughlin and Kaluzny's continuous quality improvement in health care / Julie Johnson, William A. Sollecito. by Johnson, Julie K [author.] Sollecito, William A [author.] Edition: 5th edition. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Burlington, MA : Jones & Bartlett Learning, [2020]Copyright date: ©2020 Other title: Continuous quality improvement in health care Online resources: click to view 3 copies Availability: Items available for loan: Electronic publication (1).
		Operations management : sustainability and supply chain management / Jay Heizer, Barry Render. by Heizer, Jay [author.] Render, Barry [author.] Edition: 11th edition.11th edition. Material type: Computer file; Format: electronic available online ; Audience: Specialised; Publisher: Boston : Pearson, [2014] Online resources: Open e-book Availability: Items available for loan: Electronic publication (1).
		Clinical governance : improving the quality of healthcare for patients and service users / Mary Gottwald, Gail Lansdown. by Gottwald, Mary [author.] Lansdown, Gail E [author.] Edition: 2nd edition. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Maidenhead : Open University Press, 2021 Availability: Items available for loan: Paul Hamlyn Library (2)Location, call number: Floor 2 362.1068 GOT, ... Reading Campus Library (3)Location, call number: 362.1068 GOT, ... Not available: Paul Hamlyn Library: In transit (2). Place reservation
		Clinical governance in health care practice / Thoreya Swage. by Swage, Thoreya Edition: 2nd edition. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford : Butterworth-Heinemann, 2004 Availability: Items available for loan: Paul Hamlyn Library (2)Location, call number: Floor 2 362.1068 SWA, ... Items available for reference: Paul Hamlyn Library: Not for loan (1)Location, call number: Floor 2 362.1068 SWA. Place reservation
		Managing service operations : design and implementation / Bill Hollins and Sadie Shinkins. by Hollins, Bill Shinkins, Sadie Material type: Text; Format: electronic available online ; Literary form: Not fiction ; Audience: Specialised; Publication details: London : SAGE, 2006 Online resources: Click here to access online Availability: Items available for loan: Electronic publication (1).
		Logistics and supply chain management / Martin Christopher. by Christopher, Martin Edition: 6th edition. Material type: Text; Format: electronic regular print ; Literary form: Not fiction Publisher: Harlow : Pearson Education, Limited, 2023Copyright date: 2023 Online resources: Open e-book. Availability: Items available for loan: Electronic publication (1).
		Design and management of service processes : keeping customers for life / Rohit Ramaswamy. by Ramaswamy, Rohit, 1960- Series: Engineering process improvement series Material type: Text Publication details: Reading, Mass. ; Wokingham : Addison-Wesley, c1996 Availability: Items available for loan: Paul Hamlyn Library (3)Location, call number: Floor 3 658.812 RAM, ... Place reservation
		Sensory evaluation of food : principles and practice / Harry T. Lawless, Hildegarde Heymann. by Lawless, Harry T [author.] Series: Food science text series Edition: 2nd edition. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialised; Publisher: New York : Springer Science+Business Media, 2010 Availability: Items available for loan: Paul Hamlyn Library (1)Location, call number: Floor 3 664.072 LAW. Place reservation
		Qualitative research in health care / edited by Catherine Pope, Nicholas Mays. by Pope, Catherine [editor.] Mays, Nicholas [editor.] Edition: 4th edition. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialised; Publisher: Hoboken, NJ : Wiley Blackwell, 2020 Availability: Items available for loan: Paul Hamlyn Library (4)Location, call number: Floor 2 610.72 QUA, ... Reading Campus Library (4)Location, call number: 610.72 QUA, ... Place reservation
		Enterprise risk management in international construction operations / Xianbo Zhao, Bon-Gang Hwang, Sui Pheng Low. by Zhao, Xianbo [author.] Hwang, Bon-Gang [author.] Low, Sui Pheng [author.] Edition: 2015 edition. Material type: Text; Format: electronic available online ; Literary form: Not fiction ; Audience: General; Publisher: Singapore : Springer, 2015 Online resources: Click here to access online Availability: Items available for loan: Electronic publication (1).
		Toward quality measures for population health and the leading health indicators / Committee on Quality Measures for the Healthy People Leading Health Indicators, Board on Population Health and Public Health Practice, Institute of Medicine of the National Academies. by Institute of Medicine (U.S.). Committee on Quality Measures for the Healthy People Leading Health Indicators [issuing body.] Institute of Medicine (U.S.). Board on Population Health and Public Health Practice [issuing body.] Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Washington, District of Columbia : The National Academies Press, [2013]Copyright date: ©2013 Online resources: click to view unlimited access Availability: Items available for loan: Electronic publication (1).
		The ultimate improvement cycle : maximizing profits through the integration of lean, six sigma, and the theory of constraints / Bob Sproull. by Sproull, Robert Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boca Raton, Fla. : London : CRC ; Taylor & Francis [distributor], c2009 Availability: Not available: Paul Hamlyn Library: Issued (1). Place reservation