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		Essential tools for operations management : tools, models and approaches for managers and consultants / by Simon A. Burtonshaw-Gunn. by Burtonshaw-Gunn, Simon A Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Hoboken, N.J. : Chichester : Wiley ; John Wiley [distributor], 2010 Availability: Items available for loan: Paul Hamlyn Library (3)Location, call number: Floor 3 658.5 BUR, ... Not available: Paul Hamlyn Library: On loan (1). Place reservation
		There's no business that's not show business : marketing in an experience culture / Bernd H. Schmitt, David L. Rogers, Karen Vrotsos. by Schmitt, Bernd Rogers, David L, 1970- Vrotsos, Karen, 1960- Series: Financial Times Prentice Hall books Material type: Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, N.J. ; London : Financial Times Prentice Hall, c2004 Availability: Items available for loan: Paul Hamlyn Library (1)Location, call number: Floor 3 659.152 SCH. Place reservation
		No cover image available Customer-centered telecommunications services marketing Karen G. Strouse. electronic resource by Strouse, Karen G ebrary, Inc Series: Artech House telecommunications library Material type: Text Publication details: Boston Artech House c2004 Online resources: Open e-book (Ruskin students only) Availability: Items available for loan: Electronic publication (1).
		Social media strategy : a practical guide to social media marketing and customer engagement / Julie Atherton. by Atherton, Julie (Business strategist) [author.] Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publisher: London : KoganPage, 2020 Availability: Items available for loan: Paul Hamlyn Library (3)Location, call number: Floor 3 658.72 ATH, ... Place reservation
		Neuro design : neuromarketing insights to boost engagement and profitability / Darren Bridger. by Bridger, Darren [author.] Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publisher: London : KoganPage, 2017 Availability: Items available for loan: Paul Hamlyn Library (1)Location, call number: Floor 3 658.80019 BRI. Place reservation
		Brand storytelling : put customers at the heart of your brand story / Miri Rodriguez. by Rodriguez, Miri [author.] Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publisher: London : KoganPage, 2020 Availability: Items available for loan: Paul Hamlyn Library (1)Location, call number: Floor 3 658.827 ROD. Place reservation
		Service encounters in tourism, events and hospitality : staff perspectives / Miriam Firth. by Firth, Miriam [author.] Series: Aspects of tourism ; 87. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Bristol, England ; Blue Ridge Summit, Pennsylvania : Channel View Publications, [2020]Copyright date: ©2020 Online resources: Click to View (1 copy) Availability: Items available for loan: Electronic publication (1).
		The new luxury experience : creating the ultimate customer experience / by Wided Batat. by Batat, Wided [author.] Series: Management for professionals Edition: 1st edition. Material type: Text; Format: regular print ; Literary form: Not fiction Publisher: Cham : Springer International Publishing, 2019 Availability: Items available for loan: Paul Hamlyn Library (7)Location, call number: Floor 3 658.812 BAT, ... Place reservation
		Customer service : career success through customer loyalty / Paul R. Timm. by Timm, Paul R Edition: 6th edition. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Upper Saddle River, N.J. : London : Prentice Hall ; Pearson Education [distributor], 2013 Availability: Items available for loan: Paul Hamlyn Library (5)Location, call number: Floor 3 658.812 TIM, ... Place reservation
		The curve : turning followers into superfans / Nicholas Lovell. by Lovell, Nicholas [author.] Edition: New [edition]. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publisher: London : Portfolio Penguin, 2014 Availability: Items available for loan: Paul Hamlyn Library (1)Location, call number: Floor 3 658.4012 LOV. Place reservation
		Digital relevance : developing marketing content and strategies that drive results / Ardath Albee. by Albee, Ardath [author.] Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, NY : Palgrave Macmillan, 2015 Availability: Items available for loan: Paul Hamlyn Library (2)Location, call number: Floor 3 658.872 ALB, ... Place reservation