Hospitality management : a brief introduction / Roy C. Wood.
Material type:
TextPublisher: London ; Los Angeles : SAGE, 2015Description: x, 191 pages : illustrations ; 25 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9781446246948; 1446246949; 9781446246955; 1446246957Subject(s): Hospitality industry -- Management | Hotel managementDDC classification: 647/.068 | 647.94068 LOC classification: TX911.3.M27| Item type | Current library | Home library | Shelving location | Class number | Status | Date due | Barcode | Item reservations | |
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Book
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Paul Hamlyn Library | Paul Hamlyn Library | Floor 3 | 647.068 WOO (Browse shelf(Opens below)) | Available | 0673278X |
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| 647.068 WEB Environmental management in the hospitality industry : a guide for students and managers / | 647.068 WIL Understanding the hospitality consumer / | 647.068 WIL Understanding the hospitality consumer / | 647.068 WOO Hospitality management : a brief introduction / | 647.0681 HAR Profit planning : for hospitality and tourism / | 647.0681 HAR Profit planning : for hospitality and tourism / | 647.0681 HAR Profit planning : for hospitality and tourism / |
Includes bibliographical references (pages 156-181) and index.
Where are we going? The nature of hospitality management -- What kind of industry? Structure, strategy and the nature of the hospitality industry -- A people business? Human resources in the hospitality sector -- Is your room alright? Accommodation management in hospitality -- Are you enjoying your meal? Food and beverage management in hospitality -- Would you like to join our customer loyalty programme? Marketing and consumption in hospitality -- Can I speak to whoever's in charge? The role of management in hospitality -- So you give degrees to waiters? Hospitality management education -- Conclusion : the proof of the pudding?
Where are we going? The nature of hospitality management --What kind of industry? Structure, strategy and the nature of the hospitality industry -- A people business? Human resources in the hospitality sector --Is your room alright? Accommodation management in hospitality -- Are you enjoying your meal? Food and beverage management in hospitality --Would you like to join our customer loyalty programme? Marketing and consumption in hospitality -- Can I speak to whoever's in charge? The role of management in hospitality --So you give degrees to waiters? Hospitality management education --Conclusion: the proof of the pudding?
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