Return on Investment in training and performance improvement programs / Jack J. Phillips.
Material type:
TextSeries: Improving human performancePublication details: Oxford : Elsevier Science, 2003Edition: 2nd editionDescription: 344 p. ; 23 cmISBN: 9780750676014 (hbk.) :; 0750676019 (hbk.) :Subject(s): Employees -- Training of -- Evaluation | Rate of returnDDC classification: 658.3'124 Summary: The second edition of this book guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Phillips provides you with the tools to identify the key indicators for measurement and how to measure them effectively.
| Item type | Current library | Home library | Shelving location | Class number | Status | Date due | Barcode | Item reservations | |
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Paul Hamlyn Library | Paul Hamlyn Library | Floor 3 | 658.3124 PHI (Browse shelf(Opens below)) | Available | 06593070 |
Total reservations: 0
Previous ed.: Houston, Tex.: Gulf, 1997.
The second edition of this book guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Phillips provides you with the tools to identify the key indicators for measurement and how to measure them effectively.
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