Return on Investment in training and performance improvement programs /
Phillips, Jack J., 1945-
Return on Investment in training and performance improvement programs / Jack J. Phillips. - 2nd edition. - Oxford : Elsevier Science, 2003. - 344 p. ; 23 cm. - Improving human performance .
Previous ed.: Houston, Tex.: Gulf, 1997.
The second edition of this book guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Phillips provides you with the tools to identify the key indicators for measurement and how to measure them effectively.
Specialized.
9780750676014 (hbk.) : £30.00 0750676019 (hbk.) : £30.00
Employees--Training of--Evaluation.
Rate of return.
658.3'124
Return on Investment in training and performance improvement programs / Jack J. Phillips. - 2nd edition. - Oxford : Elsevier Science, 2003. - 344 p. ; 23 cm. - Improving human performance .
Previous ed.: Houston, Tex.: Gulf, 1997.
The second edition of this book guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Phillips provides you with the tools to identify the key indicators for measurement and how to measure them effectively.
Specialized.
9780750676014 (hbk.) : £30.00 0750676019 (hbk.) : £30.00
Employees--Training of--Evaluation.
Rate of return.
658.3'124