Details for: Customer experience : future trends and insights / › University of West London Library catalogue

Image from Google Jackets

Customer experience : future trends and insights / Colin Shaw, Qaalfa Dibeehi, Steven Walden.

By: Shaw, Colin, 1958-Contributor(s): Dibeehi, Qaalfa | Walden, StevenMaterial type: Text

TextPublication details: Houndmills, Basingstoke, Hampshire ; New York : Palgrave Macmillan, 2010Description: xvii, 199 p. : ill. ; 25 cmISBN: 9780230247819 (hbk.); 0230247814 (hbk.)Subject(s): Customer relations -- ManagementDDC classification: 658.812 LOC classification: HF5415.5 | .S532 2010

Holdings
Item type	Current library	Home library	Shelving location	Class number	Status	Date due	Barcode	Item reservations
Book	Paul Hamlyn Library	Paul Hamlyn Library	Floor 3	658.812 SHA (Browse shelf(Opens below))	Available		06136737
Book	Paul Hamlyn Library	Paul Hamlyn Library	Floor 3	658.812 SHA (Browse shelf(Opens below))	Available		06136745

Total reservations: 0

Browsing Paul Hamlyn Library shelves, Shelving location: Floor 3 Close shelf browser (Hides shelf browser)

Previous								Next
Previous	658.812 SHA Revolutionize your customer experience / : Colin Shaw.	658.812 SHA Revolutionize your customer experience / : Colin Shaw.	658.812 SHA Building great customer experiences /	658.812 SHA Customer experience : future trends and insights /	658.812 SHA Customer experience : future trends and insights /	658.812 SMI Managing the customer experience : turning customers into advocates /	658.812 SMI Managing the customer experience : turning customers into advocates /	Next

Includes bibliographical references (p. 187) and index.

There are no comments on this title.

to post a comment.