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Business process management : the third wave / Howard Smith, Peter Fingar.

By: Smith, HowardContributor(s): Fingar, Peter, 1946-Material type: TextTextPublication details: Tampa, Fla. : Meghan-Kiffer, c2007Description: xvi, 292 p. : ill. ; 24 cmISBN: 0929652347; 9780929652344Subject(s): Business enterprises -- Data processing | Reengineering (Management)
Contents:
The next fifty years - A walk over the hill - Enterprise business processes - Business process management - Reengineering reengineering - Business process outsourcing - Management theory, R.O.I. and beyond - Implementing business process management - Tomorrow's interview in BPM3.0 Magazine - The language of process - Business process management systems - The theoretical foundations of the third wave - Lessons learned from early adopters - The new MBA curriculum.
Summary: The authors persuade managers that they need business process management to upgrade their businesses. This book is a good introduction to business process management, its theory, practice, and language.
Holdings
Item type Current library Home library Shelving location Class number Status Date due Barcode Item reservations
Book Book Paul Hamlyn Library Paul Hamlyn Library Floor 3 658.4063 SMI (Browse shelf(Opens below)) Available 06509614
Total reservations: 0

Includes bibliographical references and index.

The next fifty years - A walk over the hill - Enterprise business processes - Business process management - Reengineering reengineering - Business process outsourcing - Management theory, R.O.I. and beyond - Implementing business process management - Tomorrow's interview in BPM3.0 Magazine - The language of process - Business process management systems - The theoretical foundations of the third wave - Lessons learned from early adopters - The new MBA curriculum.

The authors persuade managers that they need business process management to upgrade their businesses. This book is a good introduction to business process management, its theory, practice, and language.

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