Business process management : the third wave /
Smith, Howard.
Business process management : the third wave / Howard Smith, Peter Fingar. - Tampa, Fla. : Meghan-Kiffer, c2007. - xvi, 292 p. : ill. ; 24 cm.
Includes bibliographical references and index.
The next fifty years - A walk over the hill - Enterprise business processes - Business process management - Reengineering reengineering - Business process outsourcing - Management theory, R.O.I. and beyond - Implementing business process management - Tomorrow's interview in BPM3.0 Magazine - The language of process - Business process management systems - The theoretical foundations of the third wave - Lessons learned from early adopters - The new MBA curriculum.
The authors persuade managers that they need business process management to upgrade their businesses. This book is a good introduction to business process management, its theory, practice, and language.
0929652347 9780929652344
Business enterprises--Data processing.
Reengineering (Management).
Business process management : the third wave / Howard Smith, Peter Fingar. - Tampa, Fla. : Meghan-Kiffer, c2007. - xvi, 292 p. : ill. ; 24 cm.
Includes bibliographical references and index.
The next fifty years - A walk over the hill - Enterprise business processes - Business process management - Reengineering reengineering - Business process outsourcing - Management theory, R.O.I. and beyond - Implementing business process management - Tomorrow's interview in BPM3.0 Magazine - The language of process - Business process management systems - The theoretical foundations of the third wave - Lessons learned from early adopters - The new MBA curriculum.
The authors persuade managers that they need business process management to upgrade their businesses. This book is a good introduction to business process management, its theory, practice, and language.
0929652347 9780929652344
Business enterprises--Data processing.
Reengineering (Management).