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Communication skills in nursing, health & social care / Bernard Moss.

By: Moss, Bernard, 1944-2020 [author.]Material type: TextTextPublisher: London : SAGE Publications Ltd, 2020Copyright date: ©2020Edition: 5th editionDescription: xv, 289 pages : color illustrations ; 25 cmContent type: text | still image Media type: unmediated Carrier type: volumeISBN: 9781526490155; 1526490153; 9781526490148; 1526490145Other title: Communication skills in nursing, health and social careUniform titles: Communication skills for health and social care Subject(s): Communication in social work | Communication in medicine | Allied health personnel and patient | Communication | Social Work | NursingDDC classification: 361.3014 | 610.696
Contents:
Acceptance -- Active Listening -- Advising -- Advocacy -- Anti-discriminatory Practice -- Assertiveness -- Assessment -- Barriers to Good Communication -- Breaking Bad News -- Chairing Meetings -- Challenging -- Complaints -- Confidentiality -- Conflict Management -- Counselling -- Court Room Skills -- Documentation, Recording and Form Filling -- Ecomaps -- Emotional Intelligence (EI) -- Empathy -- Empowerment, Resilience and a Strengths Perspective -- Endings -- Establishing a Professional Relationship -- Feedback: Giving and Receiving -- Genograms -- Getting Unstuck -- Group Work -- Information and Communication Technology (ICT) and Health Informatics -- Interpreters -- Interprofessional Collaboration -- Interviewing Children -- Labyrinths -- Learning Difficulties -- Loss -- Mediation Skills -- Mindfulness -- Motivational Interviewing -- Non-verbal Communication -- Overcoming Fears and Anxieties -- Professional Capabilities Framework (PCF) -- Reflective Practice -- Religion -- Simulation -- Social Media -- Spirituality -- Suicide -- Supervision -- Talks and Presentations -- Telephone, Skyping and Video Conferencing Skills -- Time Management -- Tricky Topics: Sexuality and Death -- Whistleblowing -- Wrong Messages.
Summary: Our ability to communicate is a key part of everyday life and is an essential skill, particularly when communicating with vulnerable people in a health and social care setting. Presented in a unique and easy-to-use dictionary format, this practical guide will help students and practitioners understand and apply the principles of effective communication. From the 'how to' practicalities through to challenges and honing existing skills, this book will ensure they have the confidence and knowledge to communicate skillfully and successfully in many different contexts and settings. Essential reading for anyone working in the helping professions for whom good communication skills are an essential part of their role.
Holdings
Item type Current library Home library Class number Status Date due Barcode Item reservations
Book Book Reading Campus Library Reading Campus Library 610.696 MOS (Browse shelf(Opens below)) In transit from Reading Campus Library to Paul Hamlyn Library since 23/09/2024 07110189 1
Total reservations: 2

First edition published under title Communication skills for health and social care; other editions published under title Communication skills in health and social care.

Includes bibliographical references and index.

Acceptance -- Active Listening -- Advising -- Advocacy -- Anti-discriminatory Practice -- Assertiveness -- Assessment -- Barriers to Good Communication -- Breaking Bad News -- Chairing Meetings -- Challenging -- Complaints -- Confidentiality -- Conflict Management -- Counselling -- Court Room Skills -- Documentation, Recording and Form Filling -- Ecomaps -- Emotional Intelligence (EI) -- Empathy -- Empowerment, Resilience and a Strengths Perspective -- Endings -- Establishing a Professional Relationship -- Feedback: Giving and Receiving -- Genograms -- Getting Unstuck -- Group Work -- Information and Communication Technology (ICT) and Health Informatics -- Interpreters -- Interprofessional Collaboration -- Interviewing Children -- Labyrinths -- Learning Difficulties -- Loss -- Mediation Skills -- Mindfulness -- Motivational Interviewing -- Non-verbal Communication -- Overcoming Fears and Anxieties -- Professional Capabilities Framework (PCF) -- Reflective Practice -- Religion -- Simulation -- Social Media -- Spirituality -- Suicide -- Supervision -- Talks and Presentations -- Telephone, Skyping and Video Conferencing Skills -- Time Management -- Tricky Topics: Sexuality and Death -- Whistleblowing -- Wrong Messages.

Our ability to communicate is a key part of everyday life and is an essential skill, particularly when communicating with vulnerable people in a health and social care setting. Presented in a unique and easy-to-use dictionary format, this practical guide will help students and practitioners understand and apply the principles of effective communication. From the 'how to' practicalities through to challenges and honing existing skills, this book will ensure they have the confidence and knowledge to communicate skillfully and successfully in many different contexts and settings. Essential reading for anyone working in the helping professions for whom good communication skills are an essential part of their role.

BMHP4029 Essential WlCmTSD

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