Details for: Managing human resources in call centres / › University of West London Library catalogue

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Managing human resources in call centres / Nick Garrett, Terry Jaques and Bernard Wynne.

By: Garrett, NickContributor(s): Jaques, Terry | Wynne, BernardMaterial type: Text

TextSeries: Spiro business guides : human resources and trainingPublication details: London : Spiro Press, 2002Description: xiii, 150p ; 24 cmISBN: 1904298524

Holdings
Item type	Current library	Home library	Shelving location	Class number	Status	Date due	Barcode	Item reservations
Book	Paul Hamlyn Library	Paul Hamlyn Library	Floor 3	658.312 GAR (Browse shelf(Opens below))	Available		04994590

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Previous	658.3112 RYA Designing and implementing global selection systems /	658.3112 TAY The assessment and selection handbook : tools, techniques and exercises for effective recruitment and development /	658.31125 TOP Psychological testing : a manager's guide /	658.312 GAR Managing human resources in call centres /	658.3121 DAL Flexible working : how to implement flexibility in the workplace to improve employee and business performance /	658.3121 STR Flexible working /	658.3121 STR Flexible working /	Next

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