Managing human resources in call centres /
Garrett, Nick.
Managing human resources in call centres / Nick Garrett, Terry Jaques and Bernard Wynne. - London : Spiro Press, 2002. - xiii, 150p ; 24 cm. - Spiro business guides : human resources and training .
1904298524
Managing human resources in call centres / Nick Garrett, Terry Jaques and Bernard Wynne. - London : Spiro Press, 2002. - xiii, 150p ; 24 cm. - Spiro business guides : human resources and training .
1904298524