The experience economy : work is theatre & every business a stage / B. Joseph Pine II [and] James H. Gilmore.
Material type: TextPublication details: Boston, Mass. : Harvard Business School, 1999Description: [xiii], 254 p. ; 24 cmISBN: 0875848192 :Subject(s): Pricing | Pricing -- Psychological aspects | Relationship marketingDDC classification: 658.816 Summary: The authors relate how running a business and building a brand can be fun, and how a sense of the theatre of business can create a memorable experience for the customers.Item type | Current library | Home library | Shelving location | Class number | Status | Date due | Barcode | Item reservations | |
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Book | Paul Hamlyn Library | Paul Hamlyn Library | Floor 3 | 658.816 PIN (Browse shelf(Opens below)) | Available | 07028377 | |||
Book | Paul Hamlyn Library | Paul Hamlyn Library | Floor 3 | 658.816 PIN (Browse shelf(Opens below)) | Available | 05920442 | |||
Book | Paul Hamlyn Library | Paul Hamlyn Library | Floor 3 | 658.816 PIN (Browse shelf(Opens below)) | Available | 05695430 | |||
Book | Paul Hamlyn Library | Paul Hamlyn Library | Floor 3 | 658.816 PIN (Browse shelf(Opens below)) | Available | 05695449 | |||
Book | Paul Hamlyn Library | Paul Hamlyn Library | Floor 3 | 658.816 PIN (Browse shelf(Opens below)) | Available | 05695457 |
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Includes bibliographical references and index.
The authors relate how running a business and building a brand can be fun, and how a sense of the theatre of business can create a memorable experience for the customers.
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