MARC details
000 -LEADER |
fixed length control field |
03644nam a2200421 i 4500 |
001 - CONTROL NUMBER |
control field |
688536 |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20230324105502.0 |
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION |
fixed length control field |
cr|||||||||||| |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
050314s2005 cau s 001 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9780787981662 (ebook) |
035 ## - SYSTEM CONTROL NUMBER |
System control number |
(StDuBDS)AH14636006 |
040 ## - CATALOGING SOURCE |
Original cataloging agency |
StDuBDS |
Language of cataloging |
eng |
Transcribing agency |
StDuBDS |
Modifying agency |
Uk |
-- |
StDuBDSZ |
-- |
UkPrAHLS |
-- |
UkLoUWL |
072 #7 - SUBJECT CATEGORY CODE |
Subject category code |
KJ |
Source |
bicssc |
072 #7 - SUBJECT CATEGORY CODE |
Subject category code |
KJM |
Source |
bicssc |
072 #7 - SUBJECT CATEGORY CODE |
Subject category code |
KJMV2 |
Source |
bicssc |
100 1# - MAIN ENTRY--PERSONAL NAME |
Personal name |
Cloke, Ken, |
Dates associated with a name |
1941- |
245 10 - TITLE STATEMENT |
Title |
Resolving conflicts at work : |
Remainder of title |
eight strategies for everyone on the job / |
Statement of responsibility, etc. |
Kenneth Cloke, Joan Goldsmith ; foreword by Warren Bennis. |
250 ## - EDITION STATEMENT |
Edition statement |
Rev. ed. |
264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
Place of production, publication, distribution, manufacture |
San Francisco, Calif. : |
Name of producer, publisher, distributor, manufacturer |
Jossey-Bass ; |
Place of production, publication, distribution, manufacture |
Chichester : |
Name of producer, publisher, distributor, manufacturer |
John Wiley [distributor], |
Date of production, publication, distribution, manufacture, or copyright notice |
2005. |
300 ## - PHYSICAL DESCRIPTION |
Extent |
xxxix, 340 p. |
336 ## - CONTENT TYPE |
Content type term |
text |
Source |
rdacontent |
337 ## - MEDIA TYPE |
Media type term |
computer |
Source |
rdamedia |
338 ## - CARRIER TYPE |
Carrier type term |
online resource |
Source |
rdacarrier |
366 ## - TRADE AVAILABILITY INFORMATION |
Detailed date of publication |
20051025 |
500 ## - GENERAL NOTE |
General note |
Formerly CIP. |
Institution to which field applies |
Uk |
500 ## - GENERAL NOTE |
General note |
Includes index. |
520 8# - SUMMARY, ETC. |
Summary, etc. |
A definitive guide to resolving conflicts, miscommunications, & misunderstandings at work, this text features an 8 step programme about how disputes can be an opportunity for creativity, greater productivity, enhanced morale & personal growth. |
Expansion of summary note |
Here is a completely updated edition of the best-selling Resolving Conflicts at Work. This definitive and comprehensive work provides a handy guide for resolving conflicts, miscommunications, and misunderstandings at work and outlines the authors eight strategies that show how the inevitable disputes and divisions in the workplace actually provide an opportunity for greater creativity, productivity, enhanced morale, and personal growth. This new edition includes current case studies that put the focus on leadership, management, and how organizations can design systems to change a culture of avoidance into a culture of creative conflict. The result is a more practical book for today s companies and the people who work in them. A Revised Edition of the Classic Book That Shows How to Turn Workplace Conflicts into Opportunities Here is a completely updated edition of the best-selling Resolving Conflicts at Work. This definitive and comprehensive work provides a handy guide for resolving conflicts, miscommunications, and misunderstandings at work and outlines the authors' eight strategies that show how the inevitable disputes and divisions in the workplace actually provide an opportunity for greater creativity, productivity, enhanced morale, and personal growth. This new edition includes current case studies that put the focus on leadership, management, and how organizations can design systems to change a culture of avoidance into a culture of creative conflict. The result is a more practical book for today's companies and the people who work in them. Praise for the First Edition "A gold mine of wisdom about how to resolve our conflicts at work." William Ury, author, Getting Past No, and coauthor, Getting to YES "The brilliance of this book is that its lessons apply in any workplace setting." Blenda J. Wilson, president and CEO, The Nellie Mae Foundation |
530 ## - ADDITIONAL PHYSICAL FORM AVAILABLE NOTE |
Additional physical form available note |
Also available in printed form ISBN 9780787980245 |
533 ## - REPRODUCTION NOTE |
Type of reproduction |
Electronic reproduction. |
Agency responsible for reproduction |
Askews and Holts. |
Note about reproduction |
Mode of access: World Wide Web. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Conflict management. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Interpersonal relations. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Personnel management |
General subdivision |
Psychological aspects. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Psychology, Industrial. |
655 #7 - INDEX TERM--GENRE/FORM |
Source of term |
lcsh |
700 1# - ADDED ENTRY--PERSONAL NAME |
Personal name |
Goldsmith, Joan. |
856 40 - ELECTRONIC LOCATION AND ACCESS |
Uniform Resource Identifier |
<a href="http://www.vlebooks.com/vleweb/product/openreader?id=WestLondon&isbn=9780787981662">http://www.vlebooks.com/vleweb/product/openreader?id=WestLondon&isbn=9780787981662</a> |
Public note |
click to view 200 credits |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Suppress in OPAC |
Do not suppress from OPAC |
Source of classification or shelving scheme |
Dewey Decimal Classification |