Resolving conflicts at work : (Record no. 42990)

MARC details
000 -LEADER
fixed length control field 03644nam a2200421 i 4500
001 - CONTROL NUMBER
control field 688536
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20230324105502.0
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION
fixed length control field cr||||||||||||
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 050314s2005 cau s 001 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780787981662 (ebook)
035 ## - SYSTEM CONTROL NUMBER
System control number (StDuBDS)AH14636006
040 ## - CATALOGING SOURCE
Original cataloging agency StDuBDS
Language of cataloging eng
Transcribing agency StDuBDS
Modifying agency Uk
-- StDuBDSZ
-- UkPrAHLS
-- UkLoUWL
072 #7 - SUBJECT CATEGORY CODE
Subject category code KJ
Source bicssc
072 #7 - SUBJECT CATEGORY CODE
Subject category code KJM
Source bicssc
072 #7 - SUBJECT CATEGORY CODE
Subject category code KJMV2
Source bicssc
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Cloke, Ken,
Dates associated with a name 1941-
245 10 - TITLE STATEMENT
Title Resolving conflicts at work :
Remainder of title eight strategies for everyone on the job /
Statement of responsibility, etc. Kenneth Cloke, Joan Goldsmith ; foreword by Warren Bennis.
250 ## - EDITION STATEMENT
Edition statement Rev. ed.
264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Place of production, publication, distribution, manufacture San Francisco, Calif. :
Name of producer, publisher, distributor, manufacturer Jossey-Bass ;
Place of production, publication, distribution, manufacture Chichester :
Name of producer, publisher, distributor, manufacturer John Wiley [distributor],
Date of production, publication, distribution, manufacture, or copyright notice 2005.
300 ## - PHYSICAL DESCRIPTION
Extent xxxix, 340 p.
336 ## - CONTENT TYPE
Content type term text
Source rdacontent
337 ## - MEDIA TYPE
Media type term computer
Source rdamedia
338 ## - CARRIER TYPE
Carrier type term online resource
Source rdacarrier
366 ## - TRADE AVAILABILITY INFORMATION
Detailed date of publication 20051025
500 ## - GENERAL NOTE
General note Formerly CIP.
Institution to which field applies Uk
500 ## - GENERAL NOTE
General note Includes index.
520 8# - SUMMARY, ETC.
Summary, etc. A definitive guide to resolving conflicts, miscommunications, & misunderstandings at work, this text features an 8 step programme about how disputes can be an opportunity for creativity, greater productivity, enhanced morale & personal growth.
Expansion of summary note Here is a completely updated edition of the best-selling Resolving Conflicts at Work. This definitive and comprehensive work provides a handy guide for resolving conflicts, miscommunications, and misunderstandings at work and outlines the authors eight strategies that show how the inevitable disputes and divisions in the workplace actually provide an opportunity for greater creativity, productivity, enhanced morale, and personal growth. This new edition includes current case studies that put the focus on leadership, management, and how organizations can design systems to change a culture of avoidance into a culture of creative conflict. The result is a more practical book for today s companies and the people who work in them. A Revised Edition of the Classic Book That Shows How to Turn Workplace Conflicts into Opportunities Here is a completely updated edition of the best-selling Resolving Conflicts at Work. This definitive and comprehensive work provides a handy guide for resolving conflicts, miscommunications, and misunderstandings at work and outlines the authors' eight strategies that show how the inevitable disputes and divisions in the workplace actually provide an opportunity for greater creativity, productivity, enhanced morale, and personal growth. This new edition includes current case studies that put the focus on leadership, management, and how organizations can design systems to change a culture of avoidance into a culture of creative conflict. The result is a more practical book for today's companies and the people who work in them. Praise for the First Edition "A gold mine of wisdom about how to resolve our conflicts at work." William Ury, author, Getting Past No, and coauthor, Getting to YES "The brilliance of this book is that its lessons apply in any workplace setting." Blenda J. Wilson, president and CEO, The Nellie Mae Foundation
530 ## - ADDITIONAL PHYSICAL FORM AVAILABLE NOTE
Additional physical form available note Also available in printed form ISBN 9780787980245
533 ## - REPRODUCTION NOTE
Type of reproduction Electronic reproduction.
Agency responsible for reproduction Askews and Holts.
Note about reproduction Mode of access: World Wide Web.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Conflict management.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Interpersonal relations.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Personnel management
General subdivision Psychological aspects.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Psychology, Industrial.
655 #7 - INDEX TERM--GENRE/FORM
Source of term lcsh
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Goldsmith, Joan.
856 40 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="http://www.vlebooks.com/vleweb/product/openreader?id=WestLondon&isbn=9780787981662">http://www.vlebooks.com/vleweb/product/openreader?id=WestLondon&isbn=9780787981662</a>
Public note click to view 200 credits
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Suppress in OPAC Do not suppress from OPAC
Source of classification or shelving scheme Dewey Decimal Classification
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Date acquired Total Checkouts Date last seen Price effective from Koha item type
    Other/Generic Classification Scheme     Electronic publication Electronic publication 11/12/2018   23/04/2021 19/07/2021 E-book