Service management : (Record no. 22341)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00829cam a2200241 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 552491 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20230421143936.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 041116s2006 xxkad 000 0 eng|| |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0071244409 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (UK-LoTVU)0071244409 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | UK-GuUSL |
| Modifying agency | UK-MiUT |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Fitzsimmons, James A. |
| 245 10 - TITLE STATEMENT | |
| Title | Service management : |
| Remainder of title | operations, strategy, and information technology / |
| Statement of responsibility, etc. | James A. Fitzsimmons, Mona J. Fitzsimmons. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 5th edition. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Boston ; |
| -- | London : |
| Name of publisher, distributor, etc. | McGraw-Hill, |
| Date of publication, distribution, etc. | c2006. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xiv, 605 p. : |
| Other physical details | ill., charts ; |
| Dimensions | 26 cm. + |
| Accompanying material | CD |
| 500 ## - GENERAL NOTE | |
| General note | Previous ed.: 2004. |
| 500 ## - GENERAL NOTE | |
| General note | Includes indexes and bibliographical references. |
| 500 ## - GENERAL NOTE | |
| General note | Accompanied by CD inside back pocket. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Service industries |
| General subdivision | Management. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Fitzsimmons, Mona J. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Suppress in OPAC | Do not suppress from OPAC |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Cost, replacement price | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Other/Generic Classification Scheme | Paul Hamlyn Library | Paul Hamlyn Library | Ground Floor Library Desk | 19/06/2007 | 338.47 FIT | 05689325 | 05/07/2022 | 60.00 | 19/07/2021 | Non-renewable Loans |