000			01348nam a2200241 a 4500
001			15386437
008			110110s2009####|||||||||||||||||#||####u
010			_a2008033213
020			_a9780471698685
082			_a300.72 DIL
100			_aChristian, Leah Melani
100			_aDillman, Don A
100			_aSmyth, Jolene D
245	1	0	_aInternet, mail, and mixed-mode surveys : the tailored design method. _cDon A Dillman, Jolene D Smyth and Leah Melani Christian _htext
250			_aThird edition
260			_aHoboken _bWiley & Sons _c2009
300			_a499p. Hbk
500			_a<p>Rev. ed. of: Mail and internet surveys / Don A. Dillman. 2nd ed. c2007. Includes bibliographical references and index.</p>
505			_aTurbulent times for survey research -- The tailored design method -- Coverage and sampling -- The basics of crafting good questions -- Constructing open and closed ended questions -- From questions to a questionnaire -- Implementation procedures -- When more than one survey mode is needed -- Longitudinal and internet panel surveys -- Customer feedback surveys and alternative delivery technologies -- Effects of sponsorship and the data collection organization -- Surveying businesses and other establishments -- Dealing with uncertainty.
650			_aSocial surveys
650			_aQuestionnaires
999			_c93250 _d93250
040			_aRUSKIN