000 | 00700cam a22002298a 4500 | ||
---|---|---|---|
001 | 354961 | ||
005 | 20210719143505.0 | ||
008 | 970220s1997 enk 000 0 eng| | ||
015 |
_aGB97Z1184 _2bnb |
||
020 |
_a0131499157 : _c£18.50 |
||
035 | _a(UK-LoTVU)0131499157 | ||
040 |
_aStDuBDS _dUK-NcNUL _dBN |
||
082 | 0 |
_a658.5 _221 |
|
100 | 1 | _aHope, Christine. | |
245 | 1 | 0 |
_aService operations management : _bstrategy, design and delivery / _cChristine Hope and Alan Mühlemann. |
260 |
_aLondon : _bPrentice Hall, _cc1997. |
||
300 |
_aviii, 352p ; _c24 cm. |
||
650 | 0 |
_aService industries _xManagement. |
|
650 | 0 | _aProduction management. | |
700 | 1 | _aMühlemann, Alan. | |
942 | _n0 | ||
999 |
_c8071 _d8071 |