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008			081224r20092006nju f 001 0 eng|d
020			_a9780470457993 (hbk.) : _c£18.99
020			_a0470457996 (hbk.) : _c£18.99
035			_a()0470457996
040			_aStDuBDS _cStDuBDS
082	0	4	_a658.8'5 _222
100	1		_aLent, Robin.
245	1	0	_aSelling luxury : _bconnect with affluent customers, create unique experiences through impeccable service, and close the sale / _cRobert Lent and Geneviève Tour.
260			_aHoboken, N.J. : _bWiley, _cc2009.
300			_axvii, 158 p. ; _c24 cm.
500			_aOriginally published: as The great 88. 2006.
500			_aIncludes index.
520	8		_aThis work contains proven principles and tactics for successful selling in the expanding luxury goods market. Customers of high-end products hold extremely high expectations in terms of customer service. 'Selling Luxury' is for frontline salespeople in the luxury goods market who want to perform at the highest level.
521			_aSpecialized.
650		0	_aCustomer services.
650		0	_aAffluent consumers.
650		0	_aLuxury goods industry.
700	1		_aTour, Genevieve.
700	1		_aLent, Robin. _tGreat 88.
942			_n0
999			_c57781 _d57781