000 01931nam a2200373 i 4500
001 699589
005 20230120114402.0
007 cr||||||||||||
008 200311s2017 enk gs 000|0|eng d
020 _a9781315262987 (ebook)
035 _a(StDuBDS)AH33776355
040 _aStDuBDS
_beng
_cStDuBDS
_erda
_dUkPrAHLS
_dUkLoUWL
072 7 _aTRP
_2bicssc
072 7 _aTRA
_2ukslc
072 7 _aTRP
_2thema
072 7 _aWGM
_2thema
100 1 _aHolloway, Stephen,
_eauthor.
245 1 0 _aAirlines :
_bmanaging to make money /
_cStephen Holloway.
250 _a1st edition.
264 1 _aLondon :
_bRoutledge,
_c2017.
300 _a1 online resource
336 _atext
_2rdacontent
337 _acomputer
_2rdamedia
338 _aonline resource
_2rdacarrier
366 _b20170515
520 8 _aDrawing on recent developments in the services management, strategic management and brand management literatures, this stimulating and well-illustrated book presents critical new approaches to developing customer-centered airline strategies. Designed for a wide audience of aviation management students and professionals it acts as a linking text?, using a services management approach to integrate strategy, marketing, human resources management and operations. Written in an accessible and practical style, it is the first book to draw together a broad range of knowledge from contemporary management fields to produce a framework specifically relevant to the airline industry. It is an unparalleled resource for students and airline managers alike.
533 _aElectronic reproduction.
_cAskews and Holts.
_nMode of access: World Wide Web.
650 7 _aTransport
_2ukslc
650 7 _aAerospace & aviation technology
_2thema
650 7 _aAircraft: general interest
_2thema
655 7 _2lcsh
856 4 0 _uhttp://www.vlebooks.com/vleweb/product/openreader?id=WestLondon&isbn=9781315262987
942 _n0
_2ddc
999 _c50313
_d50313