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008 130705t20132013caua s 001 0 eng d
010 _a2013025201
020 _a9781118758151 (ebook)
035 _a(StDuBDS)AH25621797
040 _aStDuBDS
_beng
_cStDuBDS
_dUk
_dStDuBDSZ
_erda
_dUkPrAHLS
050 0 _aHF5415.32
_b.M36 2014
072 7 _aKJ
_2bicssc
072 7 _aKJM
_2bicssc
072 7 _aBUS
_2ukslc
072 7 _aKJ
_2thema
072 7 _aKJM
_2thema
072 7 _aKJSM
_2thema
100 1 _aMalone, Chris,
_d1969-
245 1 4 _aThe human brand :
_bhow we relate to people, products, and companies /
_cChris Malone, Susan T. Fiske.
264 4 _c© 2013
_aSan Francisco :
_bJossey-Bass,
_c[2013]
300 _axii, 196 pages :
_billustrations
336 _atext
_2rdacontent
337 _acomputer
_2rdamedia
338 _aonline resource
_2rdacarrier
366 _b20131119
500 _aIncludes index.
500 _aFormerly CIP.
_5Uk
520 8 _aWhy we choose companies and brands in the same way that we unconsciously perceive, judge, and behave toward one another People everywhere describe their relationships with brands in a deeply personal way--we hate our banks, love our smartphones, and think the cable company is out to get us.
_bPeople everywhere describe their relationships with brands in a deeply personal way: we hate our banks, love our smartphones, and think the cable company is out to get us. What's actually going on in our brains when we make these judgments? Chris Malone and Susan Fiske discovered that our perceptions arise from spontaneous judgments on warmth and competence, the same two factors that also determine our impressions of people.
530 _aAlso available in printed form ISBN 9781118611319
533 _aElectronic reproduction.
_cAskews and Holts.
_nMode of access: World Wide Web.
650 0 _aConsumer behavior.
650 0 _aMarketing
_xPsychological aspects.
650 7 _aBUSINESS & ECONOMICS / General.
_2bisacsh
650 7 _aBusiness and Management
_2ukslc
650 7 _aBusiness & Management
_2thema
650 7 _aManagement & management techniques
_2thema
650 7 _aMarket research
_2thema
655 7 _2lcsh
700 1 _aFiske, Susan T.
776 0 8 _iOnline version:
_aMalone, Chris, 1969-
_tHuman brand
_bFirst edition.
_w(DLC) 2013028032
_dSan Francisco : Jossey-Bass, [2014]
_z9781118758151
856 4 0 _uhttp://www.vlebooks.com/vleweb/product/openreader?id=WestLondon&isbn=9781118758151
_zOpen e-book
942 _n0
_2ddc
999 _c36710
_d36710