| 000 | 01633nam a2200409 i 4500 | ||
|---|---|---|---|
| 001 | 677555 | ||
| 005 | 20230417185915.0 | ||
| 008 | 130626s2014 nyua f 001 0 eng|d | ||
| 020 |
_a9781259010651 (pbk.) : _c£47.99 |
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| 035 | _a(StDuBDS)9781259010651 | ||
| 040 |
_aStDuBDS _cStDuBDS _erda _dUkLoUWL |
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| 072 | 7 |
_aBUS _2eflch |
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| 072 | 7 |
_aBUS _2ukslc |
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| 082 | 0 | 4 |
_a658 _223 |
| 100 | 1 |
_aFitzsimmons, James A., _eauthor. |
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| 245 | 1 | 0 |
_aService management : _boperations, strategy, information technology. |
| 250 |
_a8th edition. _bJames A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi. |
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| 250 | _a8th edition. | ||
| 264 | 1 |
_aNew York, NY : _bMcGraw-Hill Irwin, _c2014. |
|
| 300 |
_axviii, 524 pages : _billustrations (black and white) ; _c28 cm. |
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| 336 |
_atext _2rdacontent |
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| 336 |
_astill image _2rdacontent |
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| 337 |
_aunmediated _2rdamedia |
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| 338 |
_avolume _2rdacarrier |
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| 490 | 1 | _aThe McGraw-Hill/Irwin series operations and decision sciences | |
| 500 | _aPrevious edition: 2011. | ||
| 504 | _aIncludes bibliographical references and index. | ||
| 520 | 8 | _aThis title contains current examples from the field of technology. It also covers global operations and the need for continuous improvement in the quality and productivity in the service industry. | |
| 521 | _aSpecialized. | ||
| 650 | 0 |
_aService industries _xManagement. |
|
| 650 | 7 |
_aBusiness and Management. _2eflch |
|
| 650 | 7 |
_aBusiness and Management. _2ukslc |
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| 700 | 1 | _aFitzsimmons, Mona J. | |
| 700 | 1 | _aBordoloi, Sanjeev. | |
| 830 | 0 | _aMcGraw-Hill/Irwin series operations and decision sciences. | |
| 942 | _n0 | ||
| 999 |
_c35651 _d35651 |
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