000 00911cam a2200253 a 4500
001 443022
005 20210719150000.0
008 031110s2003 xxka f b 001 0 eng|
015 _aGBA379526
_2bnb
020 _a0851995411
_cNo price
035 _a(UK-LoTVU)0851995411
040 _aDLC
_cDLC
_dUK-PsUFL
_dUK-LoTVU
100 1 _aWilliams, Christine,
_d1951-
245 1 0 _aService quality in leisure and tourism /
_cChristine Williams and John Buswell.
260 _aWallingford, Oxon. :
_bCABI Publishing,
_cc2003.
300 _aix, 230 p. :
_bill. ;
_c25 cm.
504 _aIncludes bibliographical references (p. 209-222) and index.
520 0 _aPart 1 Understanding quality in leisure and tourism -- Part 2 Designing quality -- Part 3 Achieving or delivering quality.
650 0 _aTourism.
650 0 _aLeisure industry.
650 0 _aQuality assurance.
700 1 _aBuswell, John.
942 _n0
999 _c14755
_d14755