000			03856nam a2200529 i 4500
001			BDZ0047019388
003			StDuBDS
005			20240709100525.0
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007			cr |||||||||||
008			220228r20202009enk fob 001|0|eng|d
020			_a9781137118035 (ebook) : _cNo price
040			_aStDuBDS _beng _erda _epn _cStDuBDS _dStDuBDSZ
072		7	_aSOC _2ukslc
072		7	_aJK _2bicssc
072		7	_aGTC _2bicssc
072		7	_aJK _2thema
072		7	_aGTC _2thema
082	0	4	_a361.32 _223
100	1		_aLishman, Joyce, _eauthor.
245	1	0	_aCommunication in social work / _cJoyce Lishman.
250			_a2nd edition.
264		1	_aBasingstoke : _bPalgrave Macmillan, _c[2020]
300			_a1 online resource (xiii, 226 pages).
336			_atext _2rdacontent
337			_acomputer _2rdamedia
338			_aonline resource _2rdacarrier
366			_b20200723 _cAvailable
490	1		_aPractical social work series
500			_aThis edition also issued in print: 2009.
500			_aPrevious edition: Basingstoke: Macmillan, 1994.
500			_aPublished in conjunction with BASW.
504			_aIncludes bibliographical references and index.
505	0		_aIntroduction Helpful and Effective Communication: The View of Users of Services Types of Communication: Symbolic, Non-verbal and Verbal Types of Communication: Written and Information Technology Building and Maintaining Relationships Attending and Listening Sharing Information Shared Purpose and Assessment Intervention: Non-verbal and Verbal Techniques for Enhancing Behavioural and Attitudinal Change Intervention: Written Techniques for Changing Attitudes and Behaviours Conclusion.
520	8		_aThis new edition identifies the important skills integral to effective communication in social work. Lishman offers an extended account of the subject by paying more attention to the diverse contexts of social work and the range of clients and users with whom practitioners come into contact. _bEffective communication is a vital part of the social worker's job. This welcome new edition of a classic text provides students and practitioners with essential advice and guidance about communicating and interacting in a range of social work settings.Based on the author's extensive personal and teaching experience, the text offers a succint introduction to a variety of communication techniques, including symbolic, non-verbal, verbal, written and electronic forms of communication. Importantly, it discusses the perspectives of service users and explores their experiences and interpretations of how a social worker looks, acts and speaks, thus giving a real insight into the implicit messages being conveyed. New to this edition are Putting it into Practice activities and further reading suggestions, designed to support learning and understanding and to enable readers to reflect critically for practice. Written in an appealing narrative style that cannot fail to draw the reader in, Communication in Social Work is an engaging and comprehensive book suitable both for social work and social care students and for newly qualified practitioners wanting to refresh their thinking and skills.
588			_aDescription based on print version record and on information supplied online (viewed on February 28, 2022).
650		0	_aCommunication in social work.
650		0	_aCounselor and client.
650		7	_aSociety. _2ukslc
650		7	_aSocial services & welfare, criminology _2thema
650		7	_aCommunication studies _2thema
710	2		_aBritish Association of Social Workers, _eassociated with work.
776	0	8	_iPrint version : _z9781403916204
830		0	_aPractical social work series.
856	4	0	_uhttps://www.vlebooks.com/product/openreader?id=WestLondon&accId=8832856&isbn=9781137118035 _zOpen e-book
942			_2ddc
999			_c142555 _d142555