000 | 00978cam a22003015a 4500 | ||
---|---|---|---|
001 | 439616 | ||
005 | 20210719145721.0 | ||
008 | 021216s2002 enk 000 0 eng| | ||
015 |
_aGBA302844 _2bnb |
||
020 | _a190059238X | ||
035 | _a(UK-LoTVU)190059238x | ||
035 | _a(UkOxU)O15439727 | ||
040 |
_aUkOxU _dUK-LoTVU _dUkLoUWL |
||
082 | 0 |
_a358.4012 _221 |
|
100 | 1 | _aHeavens, Sally. | |
245 | 1 | 0 |
_aManaging to serve : _blearning from Catering & Allied / _cSally Heavens and John Child, with Marc Verstringhe. |
260 |
_aCambridge : _bRH Business Books, _c2002. |
||
300 |
_axiv, 167 p., [16] p. of plates : _bill. ; _c23 cm. |
||
500 | _aIncludes index. | ||
610 | 2 | 4 |
_aCatering & Allied _xManagement. |
650 | 0 | _aStrategic planning. | |
650 | 0 | _aCustomer relations. | |
650 | 0 | _aOrganizational learning. | |
650 | 0 |
_aCaterers and catering _zGreat Britain _xManagement. |
|
700 | 1 |
_aChild, John, _d1940- |
|
700 | 1 | _aVerstringhe, Marc. | |
942 | _n0 | ||
999 |
_c14007 _d14007 |