000 00978cam a22003015a 4500
001 439616
005 20210719145721.0
008 021216s2002 enk 000 0 eng|
015 _aGBA302844
_2bnb
020 _a190059238X
035 _a(UK-LoTVU)190059238x
035 _a(UkOxU)O15439727
040 _aUkOxU
_dUK-LoTVU
_dUkLoUWL
082 0 _a358.4012
_221
100 1 _aHeavens, Sally.
245 1 0 _aManaging to serve :
_blearning from Catering & Allied /
_cSally Heavens and John Child, with Marc Verstringhe.
260 _aCambridge :
_bRH Business Books,
_c2002.
300 _axiv, 167 p., [16] p. of plates :
_bill. ;
_c23 cm.
500 _aIncludes index.
610 2 4 _aCatering & Allied
_xManagement.
650 0 _aStrategic planning.
650 0 _aCustomer relations.
650 0 _aOrganizational learning.
650 0 _aCaterers and catering
_zGreat Britain
_xManagement.
700 1 _aChild, John,
_d1940-
700 1 _aVerstringhe, Marc.
942 _n0
999 _c14007
_d14007