| 000 | 00799nam a2200181 a 4500 | ||
|---|---|---|---|
| 001 | ebr10076755 | ||
| 008 | 091026s2003####|||||||||||||||||#||####u | ||
| 082 | _a658.8 | ||
| 100 | _aGilmore, Audrey | ||
| 110 | _aebrary, Inc | ||
| 245 | 1 | 0 |
_aServices marketing and management _cAudrey Gilmore. _helectronic resource |
| 260 |
_aLondon ; _bSage Publications _c2003 |
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| 300 | _a215 p. : ill. ; 25 cm. | ||
| 500 | _aIncludes bibliographical references and indexes. Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. | ||
| 650 | _aService industries - Marketing | ||
| 650 | _aService industries - Management | ||
| 856 |
_uhttp://site.ebrary.com/lib/ruskin/Doc?id=10076755 _yOpen e-book (Ruskin students only) |
||
| 999 |
_c128890 _d128890 |
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