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Online dispute resolution for consumers in the European Union / Pablo Cortes.

By: Cortes, Pablo [author.]Material type: TextTextSeries: Routledge research in IT and e-commerce lawPublisher: Abingdon, Oxon ; New York, N.Y. : Routledge, 2011Description: 1 online resource (xxi, 260 pages)ISBN: 9780203847756; 9781136943508; 9781136943454; 9781136943492Subject(s): Arbitration and award -- European Union countries -- Data processing | Dispute resolution (Law) -- European Union countries -- Data processing | Electronic commerce -- Law and legislation -- European Union countries -- Data processingAdditional physical formats: Print version: : No titleDDC classification: 347.2409 LOC classification: KJE4169 | .C67 2011Online access: Click here to view.
Contents:
1. Consumer protection and access to justice in the era of electronic commerce : a European perspective 2. Online dispute resolution : an emerging option for consumer redress 3. Consumer adjudicative processes supported by technology : court processes and arbitration 4. Online mediation for consumers : the way forward 5. A legal framework to develop consumer ODR in the EU : a proposal.
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Includes bibliographical references (pages [233]-254) and index.

1. Consumer protection and access to justice in the era of electronic commerce : a European perspective 2. Online dispute resolution : an emerging option for consumer redress 3. Consumer adjudicative processes supported by technology : court processes and arbitration 4. Online mediation for consumers : the way forward 5. A legal framework to develop consumer ODR in the EU : a proposal.

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