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		No cover image available Questionnaire design : how to plan, structure, and write survey material for effective market research Ian Brace. electronic resource by Brace, Ian ebrary, Inc Series: Market research in practice series Material type: Text Publication details: London ; Kogan Page 2004 Online resources: Open e-book (Ruskin students only) Availability: Items available for loan: Electronic publication (1).
		Questionnaire design : how to plan, structure and write survey material for effective market research / Ian Brace. by Brace, Ian, 1949- Market Research Society Series: Market research in practice series Edition: 2nd edition. Material type: Text; Format: electronic available online ; Literary form: Not fiction ; Audience: Specialized; Publication details: London : Kogan Page, 2008 Online resources: Click here to access online Availability: Items available for loan: Electronic publication (1).
		No cover image available Researching customer satisfaction & loyalty : how to find out what people really think Paul Szwarc. electronic resource by Szwarc, Paul ebrary, Inc Series: Market research in practice series Material type: Text Publication details: London Kogan Page 2005 Online resources: Open e-book (Ruskin students only) Availability: Items available for loan: Electronic publication (1).

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