Health care quality management : tools and applications / Thomas K. Ross.
Material type:
TextPublisher: San Francisco : Jossey-Bass, [2014]Description: xxiv, 591 pages : illustrations (black and white, and colour)Content type: text | still image Media type: computer Carrier type: online resourceISBN: 9781118603642 (ebook)Subject(s): Health services administration -- Quality control | Medical care -- Quality control | Health and Wellbeing | Public health & preventive medicine | Medical administration & management | Epidemiology & medical statisticsGenre/Form: Online access: Click here to access online Also available in printed form ISBN 9781118505533Summary: Increasingly health care organizations are challenged to improve patient outcomes, redesign business processes, and execute quality and risk management initiatives. Increasingly health care organizations are challenged to improve patient outcomes, redesign business processes, and execute quality and risk management initiatives. This book offers an introduction to the field and practice of quality management, provides hands-on experience with Excel and other tools, and shows how these principles are adopted by health care organizations to improve patient outcomes and program quality.
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E-book
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Electronic publication | Electronic publication | Available |
Includes bibliographical references and index.
Increasingly health care organizations are challenged to improve patient outcomes, redesign business processes, and execute quality and risk management initiatives. Increasingly health care organizations are challenged to improve patient outcomes, redesign business processes, and execute quality and risk management initiatives. This book offers an introduction to the field and practice of quality management, provides hands-on experience with Excel and other tools, and shows how these principles are adopted by health care organizations to improve patient outcomes and program quality.
Also available in printed form ISBN 9781118505533
Electronic reproduction. Askews and Holts. Mode of access: World Wide Web.
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