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		Service Design : from insight to implementation /by Andy Polaine, Lavrans Løvlie and Ben Reason. by Polaine, Andy Løvlie, Lavrans [author.] Reason, Ben [author.] Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York: Rosenfeld Media, 2013 Availability: Items available for loan: Paul Hamlyn Library (2)Location, call number: Floor 3 658.4 POL, ... Place reservation
		Service design : from insight to implementation / Andrew Polaine, Lavrans Løvlie, and Ben Reason ; foreword by John Thackara. by Polaine, Andrew [author.] Løvlie, Lavrans [author.] Reason, Ben [author.] Thackara, John [writer of added commentary.] Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Brooklyn, New York : Rosenfeld Media, [2013]Copyright date: ©2013 Online resources: click to view 1 copy Availability: Items available for loan: Electronic publication (1).

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