Service level agreements : a legal and practical guide / Jimmy Desai.
Material type:
TextPublication details: Ely : IT Governance Pub., 2010Description: xii, 108 p. : ill. ; 17 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9781849280693 (pbk.)Subject(s): Service-level agreements | Information technology -- Quality control | Service industries -- Quality controlDDC classification: 658.562
| Item type | Current library | Home library | Shelving location | Class number | Status | Date due | Barcode | Item reservations | |
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Paul Hamlyn Library | Paul Hamlyn Library | Floor 3 | 658.562 DES (Browse shelf(Opens below)) | Available | 06568963 |
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