User experience in libraries : applying ethnography and human-centred design / edited by Andy Priestner and Matt Borg.
Material type:
TextPublisher: New York : Routledge, 2016Description: xvi, 203 pages : illustrations (black and white) ; 24 cmContent type: text | still image Media type: unmediated Carrier type: volumeISBN: 9781472484727 (pbk.) :Subject(s): Public services (Libraries) -- Evaluation | Academic libraries -- Evaluation | Public services (Libraries) -- Planning | Academic libraries -- Planning | Library users -- Attitudes | College students -- Attitudes | Academic libraries -- Case studies | Ethnology -- Methodology | Libraries and Museums | Libraries and MuseumsDDC classification: 025.5'8 Summary: Modern library services can be incredibly complex. Much more so than their forebears, modern librarians must grapple daily with questions of how best to implement innovative new services, while also maintaining and updating the old. The efforts undertaken are immense, but how best to evaluate their success? In this book, library practitioners, anthropologists, and design experts combine to advocate a new focus on User Experience (or 'UX') research methods. Through a combination of theoretical discussion and applied case studies, they argue that this ethnographic and human-centred design approach enables library professionals to gather rich evidence-based insights into what is really going on in their libraries, allowing them to look beyond what library users say they do to what they actually do.
| Item type | Current library | Home library | Shelving location | Class number | Status | Date due | Barcode | Item reservations | |
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Book
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Paul Hamlyn Library | Paul Hamlyn Library | Floor 1 | 025.58 USE (Browse shelf(Opens below)) | Available | 06452019 |
Includes bibliographical references and index.
Modern library services can be incredibly complex. Much more so than their forebears, modern librarians must grapple daily with questions of how best to implement innovative new services, while also maintaining and updating the old. The efforts undertaken are immense, but how best to evaluate their success? In this book, library practitioners, anthropologists, and design experts combine to advocate a new focus on User Experience (or 'UX') research methods. Through a combination of theoretical discussion and applied case studies, they argue that this ethnographic and human-centred design approach enables library professionals to gather rich evidence-based insights into what is really going on in their libraries, allowing them to look beyond what library users say they do to what they actually do.
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