TY - BOOK AU - Civil and Public Services Association AU - Trade Union Research Unit (TURU)* TI - Human resource management: the rhetoric and the reality - a CPSA members guide U1 - CIV PY - 1995///] CY - London PB - CPSA KW - Human resource management N1 - Produced in co-operation with the Trade Union Research Unit at Ruskin College, Oxford ER -