TY  - BOOK
AU  - Griffith, Daniel B
AU  - Goodwin, Cliff
TI  - The conflict survival kit ; tools for resolving conflict at work
SN  - 0131183036
U1  - 658.3 GOO 
PY  - 2007///
CY  - Upper Saddle River
PB  - Pearson Prentice Hall
KW  - Conflict management
ER  -