TY - BOOK AU - Faulkner,Ann TI - When the news is bad: a guide for health professionals on breaking bad news SN - 0748733450 U1 - 610.696 21 PY - 1998/// CY - Cheltenham PB - Stanley Thornes KW - Bad news KW - Interpersonal communication KW - Confidential communications KW - Physician and patient KW - Nurse and patient KW - Nurse-Patient Relations KW - Physician-Patient Relations KW - Truth Disclosure KW - Communication N1 - Includes index and bibliographies ER -