TY - BOOK AU - Wilson,Alan ED - Dawson Books, TI - Marketing research SN - 9781352001129 U1 - 658.83 PY - 2019/// CY - London PB - Palgrave KW - Business KW - Management science KW - Marketing N1 - Electronic book available via the Dawsonera platform; Includes bibliographical references and index; Chapter 1: The role of marketing research and customer information in decision making.- Chapter 2: The marketing research process.- Chapter 3: Secondary data, customer databases and big data analytics.- Chapter 4: Collecting observation data and social media listening.- Chapter 5: Collecting qualitative data.- Chapter 6: Collecting quantitative data.- Chapter 7: Designing questionnaires.- Chapter 8: Sampling methods.- Chapter 9: Analysing qualitative data.- Chapter 10: Analysing quantitative data.- Chapter 11: Presenting the research results.- Marketing research in action: case histories; Access restricted to subscribing institutions ER -