TY  - BOOK
AU  - Syed,Matthew
TI  - Black box thinking: marginal gains and the secrets of high performance
SN  - 9781473613805
U1  - 158.1 
PY  - 2020///
CY  - London
PB  - John Murray
KW  - Failure (Psychology)
KW  - Success
KW  - Organizational behavior
N1  - First published: 2015; Includes bibliographical references and index; Part 1: The logic of failure -- A routine operation -- United Airlines 173 -- The paradox of success -- Part 2: Cognitive dissonance -- Wrongful convictions -- Intellectual contortions -- Reforming criminal justice -- Part 3: Confronting complexity -- The Nozzle paradox -- Scared straight? -- Part 4: Small steps and giant leaps -- Marginal gains -- How failure drives innovation -- Part 5: The blame game -- Libyan Arab Airline flight 114 -- The Second victim -- Part 6: Creating a growth culture -- The Beckham effect -- Redefining failure -- Coda: The big picture
ER  -