Cortes, Pablo., <br/><br/>
Online dispute resolution for consumers in the European Union / 
Pablo Cortes. 
 - 1 online resource (xxi, 260 pages) 
 - Routledge research in IT and e-commerce law .
 - Routledge research in IT and e-commerce law. .
<br/><br/>Includes bibliographical references (pages [233]-254) and index. 
<br/><br/>1. Consumer protection and access to justice in the era of electronic commerce : a European perspective 2. Online dispute resolution : an emerging option for consumer redress 3. Consumer adjudicative processes supported by technology : court processes and arbitration 4. Online mediation for consumers : the way forward 5. A legal framework to develop consumer ODR in the EU : a proposal. 
<br/><br/><label>ISBN: </label>9780203847756 9781136943508 9781136943454 9781136943492 
<br/><br/><label>Standard No.: </label>10.4324/9780203847756   doi 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Arbitration and award--Data processing.--European Union countries<br/>Dispute resolution (Law)--Data processing.--European Union countries<br/>Electronic commerce--Law and legislation--Data processing.--European Union countries
<br/><br/><label>LC Class. No.: </label>KJE4169  / .C67 2011 
<br/><br/><label>Dewey Class. No.: </label>347.2409  / C828