TY  - BOOK
AU  - Bosch,Gerhard
AU  - Lehndorff,Steffen
TI  - Working in the service sector: a tale from different worlds 
T2  - Routledge studies in business organizations and networks
SN  - 9780203500583
AV  - HD8039.S452 E868 2005
U1  - 331.793094 
PY  - 2005///
CY  - London, New York
PB  - Routledge
KW  - Service industries workers
KW  - Europe
KW  - Service industries
KW  - Case studies
N1  - chapter 1 Introduction part Part I Different service societies in Europe chapter 2 Measuring economic tertiarisation chapter 3 The incidence of new forms of employment in service activities chapter 4 Why do countries have such different service-sector employment rates chapter 5 Services and the employment prospects for women part PART II The organisation of service work: an analysis of five sectors chapter 6 The family, the state, and now the market chapter 7 The reluctant nurses chapter 8 Work hard, play hard chapter 9 Work organisation and the importance of labour markets in the European retail trade chapter 10 Lean banking part Part III Common challenges chapter 11 The shaping of work and working time in the service sector chapter 12 The delegation of uncertainty chapter 13 Can trade unions meet the challenge chapter 14 Diversity and regulation of markets for services
UR  - https://www.taylorfrancis.com/books/9781134456444
ER  -