An introduction to the UK hospitality industry : a comparative approach /
edited by Bob Brotherton.
- 1 online resource (xx, 226 pages)
Originally published: Butterworth-Heinemann, 2000.
1. The comparative approach 2. Industry structures and competitive environments 3. Operating systems and products 4. The physical environment 5. Work patterns and employment practices 6. Management practices 7. Legal aspects of hospitality provision 8. Financial structures and practices 9. Hospitality information technology.