Waller, Keith., <br/><br/>
Improving food and beverage performance / 
Keith Waller. 
 - 1 online resource (xvii, 376 pages) 
 - Hospitality managers' pocket books .
 - Hospitality managers' pocket books. .
<br/><br/>Includes bibliographical references (pages [364]-366) and index. 
<br/><br/>1. Customer-centred performance improvement 2. Developing operational policy 3. Marketing 4. Merchandising 5. Quality 6. Product and service development 7. Systems management 8. Efficient staffing 9. Summary. 
<br/><br/><label>ISBN: </label>9780080938516 9781136396359 9781136396397 9781136396403 
<br/><br/><label>Standard No.: </label>10.4324/9780080938516   doi 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Food service management.<br/>Restaurant management.
<br/><br/><label>LC Class. No.: </label>TX911.3.M27  / W353 1996 
<br/><br/><label>Dewey Class. No.: </label>647.95068  / W198