Boella, M. J.

Human resource management in the hospitality industry : a guide to best practice. - 10th edition. Michael J. Boella, Steven Goss-Turner. - 550 pages : illustrations (black and white)

This text now includes updates to all statistics, information on job design and empowerment, updated coverage of trade unionism and a new chapter on business ethics. It matches new NVQ requirements and incorporates new material relevant to courses and learning needs.

Specialized.

9781138338883 (pbk.) : £46.99


Hospitality industry--Personnel managment.
Travel and Tourism.
Travel and Tourism.

647.2