TY - BOOK AU - Sollecito,William A. AU - Johnson,Julie K. AU - McLaughlin,Curtis P. TI - Mclaughlin & Kaluzny's continuous quality improvement in health care SN - 9781284126594 (pbk.) : U1 - 362.1'0684 23 PY - 2018/// CY - Burlington PB - Jones & Bartlett Learning KW - Medical care KW - United States KW - Quality control KW - Total quality management KW - Health and Fitness KW - eflch KW - Health and Wellbeing KW - ukslc N1 - Previous edition: 2013; Includes bibliographical references and index; Specialized N2 - Through a unique interdisciplinary perspective on health care quality and safety, 'McLaughlin & Kaluzny's Continuous Quality Improvement in Health Care,' covers the subjects of operations management, organizational behaviour, and healthcare service delivery. With a broad focus on both the philosophy and processes of Continuous Quality Improvement (CQI), the challenges of implementation and institutionalization are addressed using examples from a variety of health care organizations, including primary care clinics, public health departments, and academic health centres ER -