Wirtz, Jochen, <br/><br/>
Essentials of services marketing / 
Jochen Wirtz, Christopher Levelock. 
 - Third, Global edition. 
 - 1 online resource (705 pages) 
<br/><br/> Includes indexes. 
<br/><br/><label>ISBN: </label>9781292090061 (e-book) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service industries--Marketing.<br/>Business and Management.
<br/><br/><label>LC Class. No.: </label>HD9980.5  / .W578 2018 
<br/><br/><label>Dewey Class. No.: </label>658.8