Stanton, Nicky, 1944-

Mastering communication / Nicky Stanton. - 5th edition. - xvi, 480 p. : ill. - Palgrave master series . - Palgrave master series. .

Previous ed.: 2004. Formerly CIP.

Includes bibliographical references (p. 451-453) and index.

This comprehensive 'how to' book is for anyone wishing to improve their communication skills and knowledge of the way in which communications function in organisations. It covers the skills of speaking, writing, listening and effective reading and provides guidance on telephoning, intervewing and meetings.




Electronic reproduction.
Askews and Holts.
Mode of access: World Wide Web.

9780230365742 (ebook)


Communication.
Communication--Problems, exercises, etc.
Communication in organizations.
Communication in organizations--Problems, exercises, etc.
Languages
Language: history & general works
Linguistics
Higher & further education, tertiary education